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Missed-Call Recovery Playbook

Scripts and timing strategies to recover missed calls and convert them into booked jobs. Stop losing leads to voicemail.

What's Included

  • Missed-call text-back scripts
  • Callback timing guidelines
  • Voicemail scripts that get replies
  • 48-hour follow-up sequence

How to Use This Template

  1. Set a missed-call trigger in your phone or CRM
  2. Send the first text within minutes
  3. Use the callback script on the first return call
  4. Follow the 48-hour sequence if no response

Who This Is For

  • •Shops missing calls during jobs
  • •Owners who want faster response times
  • •Teams without a follow-up system

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Template FAQ

How quickly should I text back?

Aim for under 5 minutes. Faster responses convert best.

What if they never respond?

Close out after the final follow-up and revisit them during slower weeks.

More Resources

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Estimate monthly and annual revenue at risk from missed calls.

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