Service Fusion
Sponsored link. Scores are independent of commissions. Pricing verified June 2026.
Prices by the company, not the head. If you're adding techs faster than you want per-seat fees, the flat rate is the whole pitch.
This is a researched profile of Service Fusion, built from its own pages and docs, not yet hands-on.
Built for, and not
Built for
- Growing trade shops adding techs fast who do not want to pay per seat
- HVAC, plumbing, and electrical teams that want unlimited users on a flat plan
- Offices already on QuickBooks, Desktop or Online, that want a native two-way sync
Skip this if
- Solo operators. The flat fee only pays off once you have several users
- Crews that need to work offline in the field. There is no offline mode
- Owners who want the lowest possible entry price over unlimited seats
How we scored Service Fusion
Editorial score, weighted by the criteria below. Full methodology →
What it really costs
Full pricing breakdownPaid plans start at $245/mo (Starter).
Starter
$245/mo
$208/mo billed annually
Unlimited users
Plus
$382/mo
$325/mo billed annually
Unlimited users
Pro
$627/mo
$533/mo billed annually
Unlimited users
Annual billing usually lowers the effective rate. Confirm current numbers on the vendor page before buying.
Real-cost reality
Service Fusion prices by the company, not the user, so the headline rate covers your whole team. Starter runs about $245 a month ($208 annual), Plus about $382 ($325 annual), and Pro about $627 ($533 annual). The flat structure is the pitch: a ten-person shop pays the same as a three-person one. Payment processing and SMS usage are extra.
Watch out for
- Plans are flat, but the tiers gate features, so growth can push you up a tier
- No offline mode, so spotty-signal crews lose access in the field
- SMS and payment processing are billed on top of the plan
- Annual billing is required to hit the lower rates
Pricing verified June 2026
Pros and cons
What works
- Flat, unlimited-user pricing that rewards growing teams
- Native two-way QuickBooks sync, Desktop and Online
- Solid dispatch, estimating, and job management for trades
Watch before buying
- No offline mode in the mobile app
- Entry price is high for solo operators versus per-seat tools
- Payments and SMS cost extra
01
What Service Fusion is
Service Fusion is field-service management for HVAC, plumbing, and electrical shops, priced flat per company with unlimited users. It covers dispatch, estimating, invoicing, and a native two-way QuickBooks sync, and the flat rate is the whole pitch.
02
Where it shines
If you are adding techs faster than you want per-seat fees, the flat plan is the appeal: a ten-person team pays the same as a small one. The QuickBooks integration, Desktop or Online, is genuinely native, and dispatch and estimating are capable.
03
Where it falls short
There is no offline mode, so crews in low-signal areas lose access mid-job, which is a real limitation for field work. The entry price is also high for a solo operator, and payments and SMS add cost on top.
Our verdict
A smart pick for a growing trade shop that wants to stop paying per seat, as long as your crews have signal. The flat pricing and native QuickBooks sync are the draws; the missing offline mode is the catch. Our score reflects researched sources and verified user reviews, not hands-on testing.
Integrations
ZapierVia ZapierSupport and mobile
Support
Phone and email support with a knowledge base, plus onboarding help. As an EverCommerce product it leans on a structured implementation; reviews are generally positive on support with the usual slower-on-complex-issues caveat.
Mobile
iOS and Android apps for techs to view jobs, capture work, and take payment, but there is no offline mode, so a connection is required to use them. That is the main field limitation versus rivals like Jobber or ServiceTitan.
Top Service Fusion alternatives
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Frequently asked questions
Common questions about Service Fusion.
How does Service Fusion pricing work?
It is flat per company, not per user. Starter is about $245 a month ($208 annual), Plus about $382, and Pro about $627, each covering unlimited users.
Is there an offline mode?
No. The mobile apps need a connection, so crews working in low-signal areas will lose access. If offline matters, look at ServiceTitan or Jobber.
Does it sync with QuickBooks?
Yes, both Desktop and Online, with a two-way sync. That is one of its stronger selling points for established offices.
Who is it best for?
Growing trade shops adding users quickly that want one flat bill instead of paying per seat. Solo operators usually do better on a per-user tool.